TERMS & CONDITIONS

Last Updated: 25 July 2025

  1. INTRODUCTION

Welcome to www.aesonpower.com.my (“Website”). This Website is operated by Aeson Power (M) Sdn. Bhd. (Company No. 202501018724). By accessing or using our Website, you agree to be bound by these Terms and Conditions.

  1. PRODUCTS AND SERVICES

Aeson Power sells and distributes sodium-ion car batteries for personal and commercial vehicles. Product specifications, images, and prices are provided for informational purposes and may change without notice.

  1. ORDERING & PAYMENT
  • All orders are subject to availability and acceptance.
  • We reserve the right to refuse or cancel any order at our discretion.
  • Accepted payment methods include FPX, credit/debit cards, and online transfers.
  • Orders are only confirmed upon successful payment receipt.
  1. SHIPPING & DELIVERY
  • We currently ship within Malaysia (Peninsular and East Malaysia).
  • Estimated delivery times are 2–7 business days, depending on location.
  • Delivery risk transfers to the buyer upon product handover to the logistics provider.
  • Shipping fees are non-refundable unless due to our error.
  1. WARRANTY POLICY
  • All sodium-ion batteries come with a limited warranty:
    • 3 years for private passenger vehicles
  • Covered: Manufacturer defects, failure within normal use
  • Not Covered:
    • Damage due to incorrect installation, over-discharge, or physical impact and negligence
    • Improper use, including modified or racing vehicles
    • Tampering or non-certified third-party repairs
  • Warranty claims must include proof of purchase and pass our battery test protocol.
  • Warranty is non-transferable and limited to one replacement per product.
  1. RETURNS & REFUNDS
  • No returns are accepted for used or installed batteries unless for a valid warranty claim.
  • Refunds (if approved) are processed within 14 days.
  1. LIMITATION OF LIABILITY

Aeson Power is not liable for indirect, incidental, or consequential damages, including vehicle damage or loss of use. Total liability is capped at the purchase price of the battery.

  1. INTELLECTUAL PROPERTY

All content on this site (text, images, logos) is the property of Aeson Power and may not be copied, reproduced, or used without written consent.

  1. MODIFICATIONS

We reserve the right to update these Terms at any time. Continued use of the Website indicates acceptance of any changes.